Regulation FCA
Accepts US Clients: No
Min. Deposit: NA
Leverage: 400:1
Platforms: GTS (Global Trading Systems) , Java , Mobile Trader , MT4 , Web Trader

Broker Overview

Company Information

Broker’s Name City Index
Headquartered in London
Founded in 1983
Regulating Authority FCA
US Clients Accepted  ForexTradingTime.com_ Forex Brokers List & Reviews
Telephone Number 0845 355 0801
Fax Number
E-mail Address

Account Options

Type of Broker Dealing Desk , Market Maker , No dealing desk , STP
Commission Yes
Mini Account  ForexTradingTime.com_ Forex Brokers List & Reviews
VIP Account  ForexTradingTime.com_ Forex Brokers List & Reviews
Segregated Account  ForexTradingTime.com_ Forex Brokers List & Reviews
Islamic Account (Swap Free)  ForexTradingTime.com_ Forex Brokers List & Reviews
Demo Account  ForexTradingTime.com_ Forex Brokers List & Reviews
Institutional Accounts  ForexTradingTime.com_ Forex Brokers List & Reviews
Managed Accounts  ForexTradingTime.com_ Forex Brokers List & Reviews
Maximum Leverage 400:1
Minimum Deposit NA
Deposit Options Bank Wire Transfer , Credit Card , Credit Card deposit by phone , Debit Card
Withdrawal Options Bank Wire Transfer , Credit Card , Credit Card deposit by phone , Debit Card

Bonus & Rewards

No Deposit Bonus No
Bonus for First Deposit  No
Is the Bonus Based on the Volume of the Transaction?  No
Other Bonuses  No

Trading Platform

Platform Type GTS (Global Trading Systems), Java, Mobile Trader, MT4, Web Trader
Platform Languages English, German, Arabic, Polish, Chinese
OS Compatibility Mac OS , iOS , Windows , Android
Streaming News Feed  Yes
Trading Signals  Yes
Automated Trading  Yes
Trade From Charts  Yes
Market Commentary  Yes
E-mail Alerts  No
Mobile Alerts  No
Scalping  No
Hedging  No
Trailing Stops  No
Guaranteed Stop Loss  Yes
Guaranteed Limit Orders  No
Guaranteed Fills  No
Interest on Margin  No
One-Click Execution  No
OCO Orders  No

Customer Service

Customer Support Languages English, Spanish, German, Arabic, Polish, Chinese
Customer Service Hours 24h
Place Trades Over the Phone?  ForexTradingTime.com_ Forex Brokers List & Reviews

City Index - Overview

City Index was founded in UK in 1983. After 31 years in the financial industry, they have grown to be one of the world’s leading providers of trading services for Contracts for Difference (CFDs), Forex and Spread Bets. Their international reach has expanded to include countries like Australia, China, Poland, Singapore and the U.S.

One of the key reasons for their success is because they cater for every type of trader. With a wide range of markets to trade with, City Index certainly appeal to the professional trader. Nevertheless, small time traders are also not being sidelined as they can start trading with as little as 1 per point.

citifxpro_ForexTradingTime.com_ Forex Brokers List, forex Directory- Review

Trading Platforms

The mainstay of City Index’s trading platform is their “Advantage Trader”. The platform is available in several versions such as:

  • Advantage Trader (Download Version)
  • Advantage Web Trader
  • City Index Pro Trader platform
  • City Index FX Trader
  • Mobile Traders


Overall, City Index’s platforms worked as advertised. Operating the platform is a straightforward affair. Beginner traders will feel right at home with how easy it is to use the platform. There is also a market search function incorporated into the platform to help traders locate the assets which they want to trade. Prices are also feed live through the platform giving the impression that one is right in the middle of all the action.

citiindex-ForexTradingTime.com_ Forex Brokers List, forex Directory- Review

Trading Account

Opening a trading account at City Index is quite simple. With clear instructions posted on the website, traders can actually complete the application process within a few minutes.

The account opening process actually demonstrates the extra effort that City Index goes through to try and establish a rapport with novice traders. For example, new traders are asked if they want start off trading with small positions for the initial 4 weeks. This is especially useful for novice traders who are just starting to get their feet wet and are trying to build up their confidence. This is on top of the free demo account supplied by City Index.

Commission & Spreads

City Index claim to provide their clients with fixed competitive spreads regardless of market conditions. For major forex pairs like the EUR/USD and USD/JPY, the spread is only 3 pips. We found that they are actually comparable with those offered by the IG group.

Customer Support

Customer support at City Index is available from Monday to Friday 24 hours a day. Customers of City Index can get in touch with the support team by means of:

  • Email
  • Live Chat
  • Telephone


One can tell that the guys at City Index really put efforts into building a true client relationship as the account manager make it a point to personally contact new clients and orientate them about the account policies within a couple of hours after they sign up.


In term of reliability, one need not worry about this as they are:

  • FSA Regulated
  • Financially Robust
  • Have A Solid Track Record

A quick check with “Company Check UK” revealed that they maintained a healthy cash balance in their accounts.



  • Wide range of Markets
  • Competitive fixed Spreads
  • Advanced Trading Platform
  • Support Mobile Trading
  • Reputable Company



  • The Search function on the trading platform can be further improved to make searches by company name easier.
  • Performance of the trading platform can seem sluggish at times.



This broker’s reputation as a market leader is definitely well deserved. In spite of the competition, City Index has managed to establish a strong foothold in the industry by providing their clients with very competitive spreads and good customer support. Novice traders will find City Index an excellent partner to work with.


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